The Value of Configuration Management

For the purpose of understanding the value of Configuration Management, we have to trace how value is added to transactions. The value transaction is important to the supplier because that is where value the customer is measured. Operations Coach and Operations Management

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Why Change Management

There is a common denominator for achieving the intended outcomes of your initiative: people. Your initiatives impact how individual people do their work: their processes, job roles, workflows, reporting structures, behaviors and even their identity within the organization. Operations Coach and Operations Management

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