The Threat of Second Guessing

The best source of wisdom comes from taking action, and learning from the results. This continuous cycle of action – learning – action – is the path to success. Operations Coach and Operations Management

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Why We Overpromise And Underdeliver | Video

At times, salespeople overpromise and offer things during the sales cycle that the customer service teams can not implement or support. This often leads to missed dates, customer dissatisfaction and escalations. Why does this happen? How can we prevent it? Find out 2 tips in this 60 second video from The Operations Blog. Operations Coach […]

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