The Value of Configuration Management

For the purpose of understanding the value of Configuration Management, we have to trace how value is added to transactions. The value transaction is important to the supplier because that is where value the customer is measured. Operations Coach and Operations Management

Read More »

Training Manager Competencies

Training Industry’s Training Manager Competency Model shows the skills that are most important for training managers to develop.   Operations Business Consultant Chief Operating Officer’s insight: http://www.ops.coach Operations Coach and Operations Management

Read More »

The Passion Economy (Guest essay by Li Jin) at

Hi readers, Consumer startups have gone through many phases: Web 2.0, Facebook apps, Mobile (remember SoLoMo?), and in recent years, some of the best opportunities have been happening in the real world.   Operations Management Chief Operating Officer’s insight: ops.coach Operations Coach and Operations Management

Read More »