The Power of Words

by Dr. Phildra J. Swagger –

When you know better, you do better.

You may recall the childhood rhyme, “Sticks and stones may break bones, but words will never hurt.” This seemingly simple adage was passed on by our parents as a way of protecting us from bullies and people who said unkind things to us.  Through hindsight, I have learned that this rhyme is neither true nor a protective measure.  Even when good people who do not understand the power of words have good intentions, words can have adverse or unintended negative results.  Accepting the concept, “words will

Operation Planning

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